Act Systems, Ltd. was established in 2005 by Baron Black, who is the current president and managing partner. Act Systems is a local business, involved in the community, offering personalized IT solutions. Our philosophy is to provide excellent partnerships both within the community and our customer base, specializing in today’s technical needs.
Baron and Act Systems have been involved in many community organizations such as SAJRD, Sylvania Academic Foundation, Sylvania Area Family Services, Sylvania Community Services; Child Care and Senior Center, Sylvania Recreation Corporation, Sylvania Rotary and Sylvania Rotary Foundation, and Sylvania City Schools.
Act Systems Ltd. can quickly give you the support your business needs. We offer both onsite and 24/7 remote computer support, remote monitoring and managed solutions. We provide fast, professional and reliable computer services; from email solutions to virus removal, network installation to data backup. Everything for your peace of mind.
We believe that in today’s business climate, there are very few reasons to wait days for service. Our goal is to be available, remotely, 24/7. Any one of our clients can call and talk to an engineer who can then remote on to their network to address and/or begin to resolve an issue.
“We can’t thank you enough for sending an engineer out yesterday. He was very thorough checking what all could be wrong and took the time to talk on the phone to the necessary repair people. Even though we suspected it was not a ‘network’ issue, your company was professional enough to come out and assess the situation right away, as opposed to refusing my service request like the other company. Again, thanks for getting us up and running again. We know we can count on you.”
“Act Systems has been our ‘Go To’ guys for our network and security for several years. They are acutely aware of the need for ‘High Security’ at our credit union. They bring suggestions to us on a continuous basis. I appreciate that because we don’t have time or expertise to be on top of what’s new in the industry. The staff is always monitoring and testing our systems. The guys also respect that we budget our technology needs. The Act Systems Staff is courteous, knowledgeable, and cares about the quality of service. We are pleased to have Act Systems ‘On Call’ for our technology needs.”
“Mobile Meals of Toledo has worked with ACT Systems, Ltd since 2015 and wouldn’t go anywhere else! Baron and his staff have been a tremendous help in upgrading our server and pc’s and their remote monthly maintenance on our server gives me confidence that our systems are running smoothly and our back-ups are working properly. I like knowing that I can call their support desk any time and they will jump on our system to fix any issues. If I need someone to come in to the office, I can usually expect them to arrive the same day. I appreciate their quick response to my needs and their honest and friendly approach to business. I trust, and whole-heartedly recommend, Act Systems, Ltd to everyone.”
“Finding reliable service and support can be a challenge. I have had other IT support providers try and sell me a one size fits all solution for our business needs.
ACT Systems makes it easy. They Provide the Service and Support that I need when I need it.
Baron Black started Act Systems, Ltd. in 2005. As a company member and managing partner, Baron has been with the company since its inception. His many years in business and the I.T. industry have resulted in his understanding and commitment to the importance of service. Baron also believes in contributing to the community so strongly so, that both “serving our clients” and “serving our community” are both a part of our company philosophy.
Baron and his wife, Margie, enjoy spending time with their 2 married sons and their families. His hobbies include woodworking, being outdoors and soccer. Other personal interests include being active in various not-for-profit boards in and around Sylvania.
Tracy comes to us with years of experience as an administrator. She has a bachelor’s degree in Business and Psychology. She covers a variety of tasks for us including HR, some of our marketing, payroll, QuickBooks, website support and general administrative responsibilities.
Personal Interests include, being active in her church, keeping up with her 15 grandchildren, playing all sorts of indoor and outdoor games, following The Ohio State Buckeyes Football and various organizations where she enjoys leadership roles. GO BUCKS!
Curtis is an Enterprise Systems Engineer with focus on the Network Infrastructure. He spent 16 years in the Army where he received 5 years of college and certifications for Microsoft Server Operating Systems, Cisco Networking, Cisco VOIP Call Manager and Radio Communications. After leaving the Army he taught networking and desktop troubleshooting to disabled students. In his corporate life he certified in Virtual Computing environments, The Microsoft Cloud and continues to update his past certifications. He also doesn’t miss the opportunity to certify in parallel knowledge bases such as he is a certified QuickBooks Online ProAdvisor in order to assist clients with QuickBooks needs.
Of course, as a geek, he enjoys playing with electronics at home but personally retains interest in firearms from the military. K9 friends also provide a lot of companionship during his time off while he fosters rescued dogs. Birds with his 8-year-old daughter and fish with his 10-year-old son make his home pretty close to a happy zoo.