TeamViewer is software that will let us connect to your PC in a way that lets us use it just as if we were there. We will have access to the mouse, keyboard, screen, and even the audio. We see what you see and can make corrections while you watch comfortably from your chair. This can often save time and money as connections can be done from anywhere.
We believe in developing a relationship with our clients when working toward a solution is an important part of our problem solving technique. Keeping a regular dialog with clients makes any additional information easily attainable, and grants users peace of mind, knowing that progress is being made on their issue. This is extremely important in maintaining a healthy working relationship and building trust, so that if there are issues, clients are confident we are the service they can rely on.
Act Systems On-site and Off-site support services
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